Personal Information the App Collects
When you install the App, we are automatically able to access certain types of information from your Shopify account. To enrich your app experience, we read and store the following details about your store,
- MyShopify URL
- Domain Name
- Shopify ID
- Shop Name
- Shop Owner Detail
Additionally, our app has access to personal information from you and/or your customers once you have installed the App:
In order to keep our app as lightweight as possible, we do not store your customers personal information. The only customer information that we save is your customer’s order ID which we use to fetch details as we need it from the Shopify API.
We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services. We also use your information to create Facebook and Google advertising audiences both through direct targeting and lookalike targeting.
Sharing Your Personal Information
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Following the steps outlined here for Facebook - https://www.facebook.com/help/568137493302217 Or by following the steps outlined here for Google - https://support.google.com/ads/answer/2662922?hl=en-AU
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Australian, Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We do, however, delete your data from our database when you delete the app from your store.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
46 Anderson Street, Port Macquarie, NSW, 2444, Australia